This notice covers Looski’s public website, newsletter, and sales communication, not an on-premises customer installation.
What we collect and why
When inquiry collection is enabled, we store your name, work email, organization, optional phone number, message, and conversation status to respond to your request and manage the sales relationship. We do not ask for patient records, privileged documents, account credentials, or other confidential operational data.
We also record the terms version, the text and call consent wording shown to you, your separate choices, the supplied number, and when you submitted them. Text and call consent is optional. Reply STOP to stop automated texts, reply HUMAN for a person, or ask our team to change your communication preferences.
The services involved
If you subscribe to the AI briefing, we store your email address, confirmation and subscription status, and email delivery records in Supabase. Postmark sends confirmation emails and newsletters and processes delivery, bounce, complaint, and unsubscribe events. We send the briefing only after you confirm your subscription. Each newsletter includes an unsubscribe link. Newsletter open and click tracking are disabled.
Enabled sales workflows may use Supabase for contact and conversation storage, Postmark for inquiry acknowledgments and team alerts, Google Workspace for email, Apple iMessage through our Blueski bridge, and a configured model provider through Pi for initial qualification. These are external sales services. An on-premises product does not make these channels local to your organization.
People and AI
Authorized staff can access inquiries. The qualification assistant may ask about your business, why you are considering AI, and your workflow, then summarize your needs. You can request a human or ask us to stop contacting you.
Retention and requests
Contact us at +1 (646) 992-1008 to request access, correction, or deletion of your sales information. Retention terms and the actual hosting and model providers must be finalized before live collection is enabled. Online intake remains disabled by default during setup.
Cookies
The public marketing pages do not add advertising trackers. The separate staff workspace uses authentication cookies. Any future analytics or additional processors require this notice to be updated.